Exchange and Return

Returns and Exchange

• You can exchange any order within 7 working days from the date of delivery and we will arrange for reverse pickup (only for online buyers).
• All exchanges must be unworn and unused.
• No refunds or returns on discounted products with an exception of damaged products or size issues, for which we will offer a replacement only.
• You can return the product within 7 days from the date of delivery and we will arrange for the reverse pickup (only for online buyers).
• Once the returned product is checked and processed, in case of a refund we will process the payment within 5-7 business days.
• Contact our customer care executive at +918591201402, Monday to Saturday between 9:30 AM - 6:00 PM, or email us at zeelcustomer@gmail.com.

Wrong or Damaged Order- While these cases are extremely rare, however, if you do receive a wrong or a damaged product, please ensure that you contact our customer care executive at +918591201402 Monday to Saturday between 9:30 AM - 6:30 PM or mail us. within 3 working days. We will arrange for the pickup of the damaged/wrong product and send you a replacement or refund as per your instructions. Order raincoat online.

For Refund- The return process will be initiated within 48 hours of raising a request with our team. Once the product reaches our facility we will process the refund within 4-6 business days.

For exchange - The exchange process will be initiated within 48 hours of raising a request with our team. We will share the details for the new product send via email or text.