Zeel Diva Pink Trench Coat

How much time will it take to reach?

• Orders received before 13:00 Hrs are usually packed and dispatched the same day and therefore depending on your location, you can expect to receive it between 2-4 working days of placing the order.
• Delivery may take time due to bad weather conditions.
• Rest assured, you will receive a tracking number on mail, WhatsApp as soon as your order is shipped.

• Free Exchange.
• Request for an exchange within 15 days of delivery.
• Click here to exchange.
• Exchange is not available for free products.
• Size/Color exchanges are subject to availability.
• Please note that only one-time exchange is allowed.
• If you received the wrong product, please share an unboxing video of the package.

• We offer a 7-day return policy for eligible products.
• Click here to return.
• To be eligible for a return, the item must be in its original condition and packaging.
• A refund will be issued to your original payment method upon receipt of the returned item.
• If the payment was made through COD, you will be prompted to provide your bank account details for a secure refund transaction.
• Returns cannot be requested until the item has been delivered.
• Refunds will be initiated within 2-4 working days of receiving the returned product.
• If you received the wrong product, please share an unboxing video of the package.
• If your pin code is not serviceable, you will need to self-ship the product using reverse logistics.
• Do not accept the package if it appears tampered with.
• Do not share the OTP (One-Time Password) with the carrier if you haven't received the product.
• To initiate a cancellation, please contact us through the "Contact Us" link. We will respond within 24 hours.
• Returns must be requested within 7 days of delivery.

• Clean in running water.
• Do not iron.
• Do not tumble dry.